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Topic: No query results for model [App\Models\User] 1

I receive this after clicking the install button. version 7.2 php using cpanel. all info in entered correctly to connect to the database, it actually imports all of the fields. the problem is i cannot move past the install page because of the error " No query results for model [App\Models\User] 1"

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Re: No query results for model [App\Models\User] 1

This normally happens when something resists executing the migrations. Can you please make sure you are using MySQL and if there is already MySQL then check is there some tables were created.

You can add us on skype also for quick help: contact@premiersol.com

Regards,
Team MailCarry

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Re: No query results for model [App\Models\User] 1

This normally happens when MariaDB is using instead MySQL, can you please make sure you are using
MySQL >= 5.7.8
or
MariaDB >= 10.3
because MailCarry is using some JSON data fields.

Regards,
Team MailCarry