1

Topic: Dublicating campaign scheduels

Hi -

MC seems to be dublicating scheduele campaigns.  SMTP server is limitid to 10k/hour and campaign hourly limit is set to unlimitied.

Once the campaign starts it get dublicated?
https://i.postimg.cc/R3THFZPR/picturemessage-dgf3bbuh-zpv.png

2 (edited by ibb 2020-03-09 17:25:49)

Re: Dublicating campaign scheduels

And now 5 copies -

https://i.postimg.cc/xqX3sLpV/Selection-528.png



UPDATE

FYI
DB shows :
'4', 'David | Client Manager', '1', '1', '1', 'now', '2020-03-09 12:08:05', '{\"limit\": \"\", \"speed\": \"unlimited\", \"duration\": \"hour\"}', '5', '4', '13', '190077', '62404', '1789', NULL, 'Running', '1', '2', '2020-03-09 12:08:05', '2020-03-09 12:23:08'

5 threads.

3

Re: Dublicating campaign scheduels

ibb wrote:

Hi -

MC seems to be dublicating scheduele campaigns.  SMTP server is limitid to 10k/hour and campaign hourly limit is set to unlimitied.

Once the campaign starts it get dublicated?
https://i.postimg.cc/R3THFZPR/picturemessage-dgf3bbuh-zpv.png

Could you please get to this - it's very strange behavior.

4

Re: Dublicating campaign scheduels

So it looks like the cronjob is messing up the campaign in the GUI..
I've split a test list to smaller portions of approx 25k - now it look likes it only duplicating once - still it messes up the stats in the GUI (should only be one campaign)

So there is an error somewhere with the processing - some kind of limitation or something - after reinstalling 3 times the error consists.

5

Re: Dublicating campaign scheduels

We will check it on the priority and will release a quick fix soon.

Regards,
Team MailCarry

6

Re: Dublicating campaign scheduels

This issue has been fixed, Please update your MailCarry

Regards,
Team MailCarry

7

Re: Dublicating campaign scheduels

admin wrote:

This issue has been fixed, Please update your MailCarry

Thank you - I've updated and will be running some tests.

8 (edited by ibb 2020-03-12 19:43:17)

Re: Dublicating campaign scheduels

Just a follow up since it might be connected - on unlimited sends for campaign and server - send does not move beyond 2,7%

( 1294 / 46863 ) 2.76 %

hours pass - any idea how and can this be adjusted some place?

--------------
Edit -
Located issue.
SMTP server rejected due to some TLD restriction - so MC either just "stops" the send or wait to it's allow to pass the rejected email.

9

Re: Dublicating campaign scheduels

How you are using auto follow-up?

Regards,
Team MailCarry

10

Re: Dublicating campaign scheduels

It's not being used.

11

Re: Dublicating campaign scheduels

Are you facing the duplicate issue still?

Regards,
Team MailCarry